Privacy Policy
Last updated: 2 October 2026
CHOPCHOP Creative respects your privacy and takes reasonable steps to protect the personal information you provide when visiting our website, submitting a brief or contacting us.
This Policy explains what information we may collect, how we use it and how you can request access, correction or deletion of your personal information.
Information We Collect
When you contact us or submit a brief through the website, we may collect information you voluntarily provide, including your name, email address, project brief, estimated budget and other information relevant to your project.
Please avoid submitting sensitive personal information that is not necessary for your enquiry or project.
The website may also process technical information necessary for its operation, security and maintenance, depending on how the website is configured.
How We Use Your Information
We use the information you provide to review and clarify your brief, respond to enquiries, prepare proposals or quotations, communicate during production and post-production, deliver project work and handle service-related requests.
We do not use personal information for unrelated purposes without an appropriate legal basis.
Basis for Processing
When you voluntarily submit information through the website, CHOPCHOP Creative processes that information as necessary to respond to your enquiry and carry out related activities.
Where applicable law requires consent for a specific processing activity, we will obtain and manage that consent as required.
Sharing of Information
CHOPCHOP Creative does not sell your personal information.
Where necessary, information may be accessed by CHOPCHOP Creative personnel responsible for enquiries, production, operations or project management; infrastructure or service providers supporting the website; or project partners where access is necessary to perform agreed work.
Information may also be disclosed to competent authorities where required by law.
Data Retention
We retain personal information for as long as reasonably necessary to manage enquiries, perform projects, provide post-delivery support and meet applicable obligations.
Retention periods may vary depending on the type of information, project status and applicable legal requirements.
When information is no longer required, we will delete, dispose of or otherwise handle it in accordance with appropriate procedures.
Security
CHOPCHOP Creative applies reasonable organisational and technical measures intended to protect personal information against unauthorised access, use, alteration or disclosure.
No method of Internet transmission or electronic storage, however, can be guaranteed to be completely secure.
Your Rights
Subject to applicable law, you may request information about the personal data we process, ask us to correct inaccurate information, withdraw consent where processing relies on consent, or request restriction, deletion or other handling of your personal data where legally available.
We may need to verify your identity before processing a request.
Third-Party Services
Our website may contain links to third-party websites or platforms. Their handling of personal information is governed by their own privacy policies and is outside the scope of this Policy.
Changes to This Policy
We may update this Privacy Policy when our website, data practices or applicable legal requirements change.
The latest version will be published on this website with its updated date.
Contact
CHOPCHOP CREATIVE COMPANY LIMITED
50 Nguyen Van Mai, Xuan Hoa Ward, Ho Chi Minh City, Vietnam
Email: [email protected]
Phone: (+84) 28 2251 7777